.customer-crm{min-height:calc(100vh - 194px);display:grid;grid-template-columns:310px minmax(0,1fr);overflow:hidden;border:1px solid #e2e8f0;border-radius:12px;background:#fff;box-shadow:0 8px 28px rgba(15,23,42,.04)}
.customer-directory{min-width:0;border-right:1px solid #e2e8f0;background:#fbfcfe}.customer-directory>header{height:74px;display:flex;align-items:center;justify-content:space-between;padding:14px 16px}.customer-directory h1{margin:2px 0 0;color:#0f172a;font-size:20px}.customer-add{width:34px;height:34px;border:0;border-radius:50%;background:#2563eb;color:#fff;font-size:20px;line-height:1;box-shadow:0 3px 8px rgba(37,99,235,.24)}.customer-add:hover{background:#1d4ed8}.customer-search{position:relative;display:block;margin:0 14px 10px}.customer-search span{position:absolute;left:11px;top:50%;transform:translateY(-52%);color:#94a3b8;font-size:17px}.customer-search input{width:100%;height:39px;padding-left:34px;border-color:#dbe2ea;border-radius:8px;background:#f1f5f9;font-size:11px}.customer-directory-list{max-height:calc(100vh - 323px);overflow:auto;padding:0 8px 12px}.customer-directory-row{position:relative;width:100%;display:grid;grid-template-columns:38px minmax(0,1fr) 8px;align-items:center;gap:10px;border:0;border-left:3px solid transparent;border-bottom:1px solid #edf1f5;padding:11px 10px;background:transparent;text-align:left}.customer-directory-row:hover{background:#f4f7fb}.customer-directory-row.active{border-left-color:#2563eb;background:#eef4ff}.customer-directory-row.filtered{display:none}.customer-directory-row>span:nth-child(2){min-width:0;display:grid;gap:3px}.customer-directory-row strong,.customer-directory-row small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-directory-row strong{color:#172033;font-size:11px}.customer-directory-row small{color:#64748b;font-size:9px}.customer-avatar,.customer-profile-avatar{display:grid;place-items:center;border-radius:50%;background:#e8efff;color:#1d4ed8;font-weight:800}.customer-avatar{width:36px;height:36px;font-size:12px}.customer-state{width:7px;height:7px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 3px #dcfce7}.customer-state.passive{background:#94a3b8;box-shadow:0 0 0 3px #e2e8f0}
.customer-workspace{min-width:0;background:#fff}.customer-workspace-loading{min-height:420px;display:grid;place-items:center;color:#64748b;font-size:12px}.customer-profile-head{min-height:105px;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 24px 16px}.customer-profile-title{min-width:0;display:flex;align-items:center;gap:13px}.customer-profile-avatar{width:50px;height:50px;flex:0 0 auto;font-size:18px}.customer-profile-title h2{overflow:hidden;margin:2px 0 3px;color:#0f172a;font-size:21px;line-height:1.2;text-overflow:ellipsis;white-space:nowrap}.customer-profile-title p{margin:0;color:#64748b;font-size:10px}.customer-status-line{display:flex;align-items:center;gap:7px;color:#64748b;font-size:9px}.customer-status-line .customer-state{width:6px;height:6px}.customer-profile-actions{display:flex;gap:8px}.customer-profile-actions button,.customer-section-head button{min-height:36px;padding:8px 11px;font-size:10px;white-space:nowrap}.customer-tabs{display:flex;gap:24px;overflow-x:auto;margin:0 24px;border-bottom:1px solid #e2e8f0}.customer-tabs button{flex:0 0 auto;border:0;border-bottom:2px solid transparent;padding:11px 2px 10px;background:transparent;color:#64748b;font-size:10px}.customer-tabs button:hover{color:#1d4ed8}.customer-tabs button.active{border-color:#172033;color:#172033;font-weight:750}.customer-tab-content{padding:20px 24px 30px}.customer-overview-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:14px}.customer-overview-metrics article{display:grid;min-height:105px;padding:15px;border:1px solid #e2e8f0;border-radius:10px;background:#fff}.customer-overview-metrics small{color:#64748b;font-size:8px;font-weight:800;letter-spacing:.07em}.customer-overview-metrics strong{align-self:end;color:#0f172a;font-size:20px}.customer-overview-metrics span{color:#64748b;font-size:9px}.customer-overview-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(300px,.85fr);gap:14px}.customer-info-card,.customer-recent-card,.customer-recent-quotes{border:1px solid #e2e8f0;border-radius:10px;background:#fff}.customer-recent-quotes{margin-top:14px}.customer-section-head{min-height:62px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;border-bottom:1px solid #edf1f5}.customer-section-head h3{margin:0;color:#172033;font-size:12px}.customer-section-head p{margin:3px 0 0;color:#64748b;font-size:9px}.text-action{border:0;background:transparent!important;color:#2563eb;font-weight:700}.customer-info-row{display:grid;grid-template-columns:120px minmax(0,1fr);gap:14px;padding:12px 16px;border-bottom:1px dashed #e2e8f0;font-size:10px}.customer-info-row:last-child{border-bottom:0}.customer-info-row span{color:#64748b}.customer-info-row strong{overflow-wrap:anywhere;color:#334155;text-align:right}.customer-info-row a{color:#2563eb;text-decoration:none}
.customer-quote-list article{display:grid;grid-template-columns:34px minmax(140px,1fr) minmax(150px,.7fr) auto;align-items:center;gap:11px;padding:12px 15px;border-bottom:1px solid #edf1f5}.customer-quote-list article:last-child{border-bottom:0}.quote-icon{width:30px;height:30px;display:grid;place-items:center;border-radius:7px;background:#eef4ff;color:#2563eb}.customer-quote-list article>div:nth-child(2),.quote-history-total{display:grid;gap:3px}.customer-quote-list strong{color:#172033;font-size:10px}.customer-quote-list small{color:#64748b;font-size:8px}.quote-history-total{text-align:right}.customer-quote-list button{min-height:31px;padding:6px 8px;font-size:9px}.customer-empty-state{padding:32px 18px;color:#94a3b8;font-size:10px;text-align:center}
.activity-timeline{padding:4px 16px}.activity-timeline article{position:relative;display:grid;grid-template-columns:34px minmax(0,1fr) 26px;gap:11px;padding:14px 0;border-bottom:1px solid #edf1f5}.activity-timeline article:last-child{border-bottom:0}.activity-timeline article:not(:last-child):before{content:"";position:absolute;left:16px;top:43px;bottom:-12px;width:1px;background:#dbe4ef}.activity-icon{z-index:1;width:32px;height:32px;display:grid;place-items:center;border-radius:50%;background:#eef4ff;color:#2563eb;font-size:12px}.activity-icon.call{background:#ecfdf5;color:#047857}.activity-icon.meeting{background:#f5f3ff;color:#7c3aed}.activity-icon.email{background:#fff7ed;color:#c2410c}.activity-icon.follow_up{background:#ecfeff;color:#0e7490}.activity-content{min-width:0}.activity-content>div{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.activity-content strong{color:#172033;font-size:10px}.activity-content time{flex:0 0 auto;color:#94a3b8;font-size:8px}.activity-content p{margin:6px 0;color:#475569;font-size:10px;line-height:1.55;white-space:pre-wrap}.activity-content small{color:#94a3b8;font-size:8px}.activity-content small b{color:#d97706}.activity-delete{width:24px;height:24px;border:0;border-radius:6px;background:transparent;color:#94a3b8}.activity-delete:hover{background:#fee2e2;color:#dc2626}.activity-timeline.compact{padding-top:0}.activity-timeline.compact article{grid-template-columns:32px minmax(0,1fr)}
@media(max-width:1100px){.customer-crm{grid-template-columns:270px minmax(0,1fr)}.customer-overview-grid{grid-template-columns:1fr}.customer-directory-list{max-height:calc(100vh - 320px)}}
@media(max-width:780px){.customer-crm{display:block;min-height:0}.customer-directory{border-right:0;border-bottom:1px solid #e2e8f0}.customer-directory-list{max-height:230px}.customer-profile-head{align-items:flex-start;padding:17px}.customer-tabs{margin:0 17px}.customer-tab-content{padding:16px 17px 24px}.customer-overview-metrics{grid-template-columns:1fr 1fr 1fr}}
@media(max-width:560px){.customer-profile-head{display:grid}.customer-profile-actions{width:100%}.customer-profile-actions button{flex:1}.customer-overview-metrics{grid-template-columns:1fr}.customer-quote-list article{grid-template-columns:32px minmax(0,1fr) auto}.quote-history-total{grid-column:2;text-align:left}.customer-quote-list button{grid-column:3;grid-row:1/3}.customer-info-row{grid-template-columns:1fr}.customer-info-row strong{text-align:left}.activity-content>div{display:grid;gap:3px}}

/* v120.4 Customer CRM Workspace */
.customer-profile-head-v120{position:sticky;top:0;z-index:5;background:rgba(255,255,255,.96);backdrop-filter:blur(12px);border-bottom:1px solid #edf1f5}.customer-profile-actions-v120{align-items:center}.customer-copilot-primary{min-height:36px;padding:8px 13px;border:1px solid #c7d2fe;border-radius:10px;background:linear-gradient(145deg,#eef2ff,#f8faff);color:#4338ca;font-size:10px;font-weight:800;white-space:nowrap}.customer-copilot-primary:hover{background:#e0e7ff}.customer-more-menu{position:relative}.customer-more-menu summary{display:grid;width:36px;height:36px;place-items:center;cursor:pointer;list-style:none;border:1px solid #dbe3ef;border-radius:10px;background:#fff;color:#64748b;font-weight:800}.customer-more-menu summary::-webkit-details-marker{display:none}.customer-more-menu>div{position:absolute;right:0;top:43px;z-index:30;width:190px;padding:6px;border:1px solid #dbe3ef;border-radius:11px;background:#fff;box-shadow:0 18px 40px rgba(15,23,42,.14)}.customer-more-menu>div button{width:100%;border:0;border-radius:8px;background:transparent;padding:9px 10px;text-align:left;color:#334155}.customer-more-menu>div button:hover{background:#f1f5f9}.customer-tabs-v120{gap:20px}.customer-overview-metrics-v120{grid-template-columns:repeat(4,minmax(0,1fr))}.customer-overview-grid-v120{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.customer-overview-grid-v120>.customer-recent-card{grid-column:1/-1}.customer-insight-preview{border:1px solid #e2e8f0;border-radius:10px;background:linear-gradient(180deg,#fbfcff,#fff)}
.customer-insights-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:16px;padding:18px;border:1px solid #dbe4ff;border-radius:14px;background:linear-gradient(135deg,#f8faff,#eef4ff)}.customer-insights-head>div:first-child{display:flex;align-items:flex-start;gap:13px}.customer-insights-head h3{margin:2px 0 5px;color:#172033;font-size:16px}.customer-insights-head p{max-width:760px;margin:0;color:#64748b;font-size:10px;line-height:1.55}.customer-ai-orb{display:grid;width:40px;height:40px;flex:0 0 auto;place-items:center;border-radius:12px;background:#4f46e5;color:#fff;box-shadow:0 8px 18px rgba(79,70,229,.18)}.customer-insight-list{display:grid;gap:10px}.customer-insight-list.compact{padding:12px}.customer-insight-card{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px;padding:13px 14px;border:1px solid #e2e8f0;border-radius:11px;background:#fff}.customer-insight-card>span{display:grid;width:34px;height:34px;place-items:center;border-radius:10px;background:#f1f5f9;color:#475569;font-weight:800}.customer-insight-card strong{display:block;color:#172033;font-size:10px}.customer-insight-card p{margin:4px 0 0;color:#64748b;font-size:9px;line-height:1.45}.customer-insight-card>button{border:1px solid #dbe3ef;border-radius:8px;background:#fff;padding:7px 9px;color:#334155;font-size:9px;font-weight:700}.customer-insight-card.priority{border-color:#fed7aa;background:#fffaf3}.customer-insight-card.priority>span{background:#ffedd5;color:#c2410c}.customer-insight-card.warning>span{background:#fef3c7;color:#b45309}.customer-insight-card.info>span{background:#e0f2fe;color:#0369a1}.customer-insight-card.success>span{background:#dcfce7;color:#15803d}.customer-insight-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:16px}.customer-insight-summary article{display:grid;gap:5px;padding:14px;border:1px solid #e2e8f0;border-radius:10px;background:#fff}.customer-insight-summary small{color:#64748b;font-size:8px;font-weight:800;text-transform:uppercase}.customer-insight-summary strong{color:#172033;font-size:20px}
.customer-product-grid{display:grid;gap:10px;padding:14px}.customer-product-grid article{display:grid;grid-template-columns:42px minmax(0,1fr) 110px;align-items:center;gap:12px;padding:13px;border:1px solid #e2e8f0;border-radius:11px;background:#fff}.customer-product-icon{display:grid;width:38px;height:38px;place-items:center;border-radius:11px;background:#eef4ff;color:#315eb1;font-weight:850}.customer-product-main{min-width:0}.customer-product-main strong{display:block;overflow:hidden;color:#172033;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.customer-product-main small{display:block;margin-top:3px;color:#64748b;font-size:8px}.customer-product-bars{display:flex;gap:12px;margin-top:7px;color:#475569;font-size:8px}.customer-product-accepted{text-align:right}.customer-product-accepted small{display:block;color:#64748b;font-size:8px}.customer-product-accepted strong{display:block;margin-top:4px;color:#15803d;font-size:15px}
@media(max-width:1180px){.customer-overview-metrics-v120{grid-template-columns:1fr 1fr}.customer-profile-head-v120{position:relative}.customer-profile-actions-v120{flex-wrap:wrap;justify-content:flex-end}.customer-overview-grid-v120{grid-template-columns:1fr}.customer-overview-grid-v120>.customer-recent-card{grid-column:auto}}
@media(max-width:780px){.customer-profile-actions-v120{width:100%}.customer-profile-actions-v120>button{flex:1}.customer-insights-head{align-items:stretch;flex-direction:column}.customer-insight-summary{grid-template-columns:1fr 1fr}.customer-product-grid article{grid-template-columns:38px minmax(0,1fr)}.customer-product-accepted{grid-column:2;text-align:left}.customer-overview-metrics-v120{grid-template-columns:1fr 1fr}}
@media(max-width:520px){.customer-overview-metrics-v120,.customer-insight-summary{grid-template-columns:1fr}.customer-insight-card{grid-template-columns:34px minmax(0,1fr)}.customer-insight-card>button{grid-column:2;justify-self:start}.customer-profile-actions-v120>button{flex:1 1 45%}}